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Glossary

AI: Artificial Intelligence
BYOC: Bring Your Own Carrier (your own SIP trunk instead of the platform's numbers)
DID: Direct Inward Dialing number (a phone number rented from a carrier)
LLM: Large Language Model
PSTN: Public Switched Telephone Network
SIP: Session Initiation Protocol; a SIP trunk is the carrier line: per-minute rate plus rented DIDs
STT: Speech-to-Text
TTS: Text-to-Speech
USD: United States dollars